WELCOME TO VELVAC RV MIRRORS
***WE ARE IN THE PROCESS OF MOVING OUR WAREHOUSE TO A BIGGER LOCATION***
Office & Shipping Department Hours:
9:00 AM to 4:00 PM PST
Need to check stock levels?
Need help figuring out which mirror you need?
Don't see your RV listed on our website?
Emails are answered within an hour.
1. Do you own a Class A or Class C motor home?
If you own a Class C motor home, you will need to know what kind of chassis your RV is built on, i.e. Ford Econoline (E450, etc.), Chevrolet G3500/Express, GMC Savana, etc. If you own a Class A motor home and choose to search by Make/Model/Year, you will need this manufacturer information. For both Class A and C models, if you search by picture, you will need a basic knowledge of what your mirrors look like.
2. What color are your mirrors?
If they are black, white, cream or chrome, you will be able to find them on our site. If they are any other color, they were custom painted by the RV manufacturer and you will need to have your replacement mirror painted to match.
3. What is the length of the mirror "arm"?
Please see Figure A. for correct measuring procedure.
4. What if I don't see the mirror listed for my RV?
We update our website on a daily basis and try to have the most up to date information. If you don't see your RV or Velvac mirror listed, please email us with the year, make, & model of your RV so we can assist you.
5. I found the mirror for my RV on your website and in the description it says Special Radius Base. What does Special Radius Base means?
Special radius base is a term used to describe our 2030 style arm assemblies. It is a term used when the base that was made for your RV is not a common base. A 9 Inch radius base with no tilt, for example, is one of the most common bases we use. Special radius base mirrors are the hardest to keep in stock so if you see special radius base on the mirror you need, it is best to email us at Info@velvacrvmirrors.com to find out if it is in stock.
6. What is the fastest way to get my order processed and shipped?
Ordering from our website is the fastest way to get your order processed and shipped. All orders done on our website are automatically sent to our shipping department for processing. We do take phone orders but keep in mind that it could take an additional 1-3 days for phone orders to be processed.
7. Do you ship outside of the U.S.?
We do ship outside of the U.S. If you need to order a mirror and you are outside of the U.S. or Canada, please email us with mirror you need (if you already know what you need), the billing address, the ship to address, & a phone number you can be reached at. Someone should get back to you with shipping options and availability within 24 hours.
8. Do you ship on Saturday and Sunday?
Our hours of operation are Monday through Friday from 9AM to 4PM PST. We do not do any shipping over the weekends. If you place your order on Saturday/Sunday, your order will ship Monday or Tuesday at the latest if the item you ordered is good in stock.